Shipping policy

Shipping Policy

At RegalRiseLife.com, we strive to provide our customers with a seamless shopping experience, including fast and reliable shipping. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website. If you have any questions or need further assistance, please contact us at admin@regalriselife.com.

1. Order Processing Time

• Standard Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• Delays: Occasionally, orders may be delayed due to high volume, postal service problems, or other unforeseen circumstances. We will notify you promptly if there are significant delays.

2. Shipping Rates and Delivery Estimates

• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates vary based on the shipping method, destination, and the weight and dimensions of the package.
• Delivery Estimates: Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 5-7 business days. Expedited shipping options are available for faster delivery.

3. International Shipping

• Availability: We currently offer international shipping to select countries. Shipping rates and delivery times for international orders vary based on the destination and shipping method chosen.
• Customs, Duties, and Taxes: RegalRiseLife.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. Order Tracking

• Tracking Information: Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track the status of your order using the tracking link provided.
• Carrier Information: We partner with various carriers to ensure your order is delivered safely and on time. The carrier used for your shipment will be indicated in the tracking information.

5. Shipping Address

• Accuracy: Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
• Changes: If you need to change your shipping address, please contact us immediately at admin@regalriselife.com. Once an order has been processed, we may not be able to accommodate changes.

6. Shipping Restrictions

• Restricted Items: Certain items may be subject to shipping restrictions due to size, weight, or regulations. These restrictions will be noted on the product page, and you will be informed at checkout if any items in your cart are restricted.
• PO Boxes and APO/FPO Addresses: We currently do not ship to PO Boxes or APO/FPO addresses. Please provide a valid physical address for shipping.

7. Lost or Damaged Shipments

• Lost Shipments: If your order is lost in transit, please contact us at admin@regalriselife.com. We will work with the carrier to investigate and resolve the issue.
• Damaged Shipments: If your order arrives damaged, please contact us immediately with your order number and photos of the damaged items. We will arrange for a replacement or refund, as appropriate.

8. Delivery Issues

• Missed Delivery: If you miss a delivery attempt, the carrier may leave a notice with instructions for rescheduling or picking up your package. Please follow the carrier's instructions to avoid your package being returned to us.
• Undeliverable Packages: If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.

9. Contact Us

If you have any questions or need assistance with your order, please contact our customer service team:

RegalRiseLife.com
Email: admin@regalriselife.com

Thank you for shopping with RegalRiseLife.com. We appreciate your business and are committed to providing you with excellent service and quality products.